Booking a Grooming Appointment
What services do you offer?
We specialize in professional grooming and training services for dogs. This includes baths, haircuts, nail trims, ear cleaning, and personalized grooming sessions tailored to your dog’s breed, size, and coat type.
Can I bring my dog to the store without an appointment?
For grooming, appointments are required to ensure each pet receives the care and attention they deserve. Walk-ins may be accepted based on availability. Please call or book online to secure a time.
How should I prepare my dog for a grooming session?
We recommend brushing your dog’s coat before their appointment and ensuring they have a calm and comfortable environment. Our staff will handle everything professionally, including sensitive or anxious pets.
Can I host a group grooming event?
Yes! We welcome small pet groups or dog clubs for training and grooming events. Contact us at hi@cube28.com with your request and details.
Appointments & Changes
Can I cancel or reschedule a grooming appointment?
Yes, please contact us as soon as possible. Appointments are scheduled to ensure proper time for each pet, so early notice helps us accommodate other clients.
Can I add services to an existing appointment?
Yes, additional services can be added, but please contact us in advance so we can adjust your appointment time accordingly.
Do you offer emergency grooming services?
We prioritize scheduled appointments. For urgent grooming needs, please call us and we will do our best to accommodate your pet.
Payment
What forms of payment do you accept?
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Credit/Debit Cards – Visa, MasterCard, American Express
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PayPal – Easy and secure online payments via your PayPal account.
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Bank Transfer – For corporate or bulk service bookings.
Do you offer payment plans or subscriptions?
Yes, we offer auto-scheduling for regular grooming services. You can sign up for monthly or quarterly plans to keep your dog looking their best without missing an appointment.
Where is my receipt/invoice?
Invoices are emailed to the address you provide when booking online. If you require a printed copy, please request it at the time of your visit.
I’m having trouble paying for my grooming appointment.
If your payment fails, please check with your bank or payment provider. You can also try an alternate payment method. For ongoing issues, contact our customer service for assistance.
